Area Agency on Aging, District 7, Ombudsman Program
Area Agency on Aging 7, administers the Long Term Care Ombudsman. This program provides a voice for residents of nursing homes, residential care facilities, and adult care homes as well as recipients of “in-home” services. The primary role of the Ombudsman Program is to investigate and resolve complaints concerning long-term care facilities and home and community-based care providers in an effort to improve the quality of life and care for long-term care consumers.