The Area Agency on Aging Region 9 assists with exploring long term care options by providing a free in-home assessment evaluation. Programs include but are not limited to: Aging and Disability Resource Network (provides aging, health information and community resource information), PASSPORT (provides for in-home alternatives to nursing home care for low-income), Assisted Living (provides services in certified residential care facilities to help delay or prevent nursing facility placement), Care Coordination (program is designed to link home care services to those vulnerable older adults who are at risk of losing their independence due to having multiple problems with daily living tasks and skills), Caring for Caregivers (provides free support for individuals that provide care to an older adult), Home Choice (transitions eligible Ohioans from institutional settings to home), Medicare assistance and Part D counseling, and Seniors Farmers Market
Service area: Belmont, Carroll, Coshocton, Guernsey, Harrison, Holmes, Jefferson, Muskingum, and Tuscarawas counties.
Office Hours: Monday – Friday 8:00 a.m. – 4:30 p.m.
The Long-Term Care Ombudsman Program staff offers assistance in the following areas:
Complaint Investigation: The Ombudsmen investigates and works to resolve any care complaints including food service, inadequate hygiene, abuse and neglect, and discharge.
Consumer Advocacy: The Ombudsmen educates the community on long-term care issues. They also provide information and problem-solving assistance relating to Medicaid and Medicare as well as other state and federal benefits.
Long-Term Care Selection Assistance: The Ombudsmen provide valuable information on nursing home, adult care facility or assisted living facility selection.
Transition Coordination: The Ombudsmen assist residents transition from the nursing home to a community setting utilizing HOME Choice resources.
Contact the Ombudsman office for the AAA9 service area, call 330-364-3465 or 800-967-0615.