Toledo, Ohio 43604
(800) 542-1874 or (419) 259-2891 in Toledo
The ABLE Long-Term Ombudsman Program serves 10 northwest Ohio counties, including Defiance, Erie, Fulton, Henry, Lucas, Ottawa, Paulding, Sandusky, Williams, and Wood.
The Ombudsman and Nursing Home Advocacy Program, advocates for the rights of people who receive long-term care services in nursing homes, adult care facilities or through in-home care programs. Ombudsman advocates respond to complaints made by or on behalf of the residents of northwest Ohio’s long-term care facilities. They respond to, investigate, and resolve complaints ranging from unappetizing food and inadequate hygiene to violations of civil rights, abuse, neglect, admission and discharge problems.
ABLE's Long-Term Care Ombudsmen also help resolve concerns regarding billing and access to services. Ombudsmen work with the consumer, family members, or other representatives and long-term care providers to resolve problems and concerns about the quality of care and quality of life.
ABLE offices are located in Dayton, Defiance, and Toledo
ABLE Defiance: 1340 W. High St., Suite A, Defiance, OH 43512
(800) 837-0814 FAX: (419) 782-5830 TTY: (888) 545-9497
ABLE Dayton: 130 W. Second St., Ste. 700 East, Dayton, OH 45402
(937) 228-8104 (800) 837-0814 FAX: (937) 535-4600
TTY: (888) 545-9497